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Old 09-29-2011, 07:09 AM
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Default Deciding Between Synology vs. QNAP

http://www.smallnetbuilder.com/nas/n...nology-vs-qnap

Nice piece, Tim. Thanks.

I really wanted to call this thread "ReadyNAS or Thecus?"

The most interesting part of the article for me, was the list of market leaders.

There was an article not to long ago, that talked about viewpoint re-enforcement. The idea is that is that our political slant, our view of the world is re-enforced, validated by the media we read. Watch PBS equals Liberal, watch Fox conservative. Same with WSJ, and NYT.

We get the message we are looking for, thank you McLuhan.

If you google "Synology vs QNap" the second choice on is SNB forums (MacRumors is #1?!?), but if you google ReadyNAS vs Thecus there is an equal camp arguing it out.

So the net/search engines make it easier to find our audience, which we in turn feed into (see the title of this thread...), making the engines send more folks here.

This is why I was surprised by the market leaders, I would of sworn that QNap and Synology would be near the top, largely based on the number of posts in the NAS section on those particular products.

I know that the product finder is not slanted, and they are competitive products - but is it possible we are biased? When I initially started hanging out here, Thecus was my fav, bought an earlier one, did all the research back then, nothing but good things to say about it until it became out-dated. But I'm heavy tech, and as an engineer, endorse the whole form follows function idea. Fancy GUIs, and overloading of functionality with apps isn't the way I want the world. Mine is, can I easily set it in the corner and have it do its thing? Kind of square that way.

But now I reviewed enough posts, researched them to trying to help folks, if I was to buy a NAS now it would be QNap (with Thecus a close second). I just wonder if I'd be so inclined if I didn't hang out here.

Last edited by thiggins; 08-19-2014 at 12:29 PM. Reason: Added article link
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Old 09-29-2011, 10:40 AM
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You raise a good point, Greg. The web can definitely be an echo chamber. But let me address the point of "bias" that you raised.

There is no intentional bias on SmallNetBuilder toward any manufacturer, positive or negative. And anyone reading the reviews knows there is no favoritism given to companies that advertise on the site and no penalty either.

The primary filtering I do is to accept only products that are available in the U.S., which is SNB's primary audience. I also tend to not accept "me too" products from third-tier manufacturers and products in categories that have historically shown little reader interest.

Manufacturers differ in their rate of product submission. NETGEAR, Cisco, Thecus and Iomega usually proactively reach out. Actually the ReadyNAS guys don't actively seek NAS reviews and recently declined to send a product I requested for review.

QNAP is mixed; sometimes they ask me, other times I ask them. Synology is not that aggressive in pursuing reviews at all, but will submit product when I ask. D-Link has become very passive in pursuing reviews. I usually have to ask and then wait a long time for review product to be sent.

There is definitely a bias in the SmallNetBuilder audience toward QNAP, Synology and NETGEAR NASes. This comes from the general SNB audience profile, which skews toward tech-savvy readers. But you can get a view of the overall market by looking at the Popular NAS page Pricegrabber and Amazon Popular product sections.
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Old 09-29-2011, 02:27 PM
travisco_nabisco travisco_nabisco is offline
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That was a very informative article. If only we could get all the manufactures to argue why a home user should use their NAS.

I would say that SNB definitely has change my view of NAS products. Before stumbling across SNB a couple years ago, I only had experience with some low end ReadyNAS products that were such a pain that they were shelved and ignored within 6 months of purchase.

From my research for a NAS, I did not find a particular bias towards or against any manufacturer on SNB. It was the benchmark charts that led me to recommend a Synology NAS for a 15 person company, and a two bay Iomega NAS for my home use. Since both purchase my bias has definitely leaned towards Synology for home and business, however when I need to replace/expand my Iomega I will most likely buy a Thecus or a QNAP simply so that I can form a better opinion of them.

Once again, keep up the fantastic reviews and articles, I'm a daily visitor to the forums and the site.
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Old 09-29-2011, 05:13 PM
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Quote:
Originally Posted by thiggins View Post
You raise a good point, Greg. The web can definitely be an echo chamber. But let me address the point of "bias" that you raised.
I'm sorry, I wasn't trying to imply that there is a bias with the reviews, or with charts, product selector. I definitely don't think that. I think you try to remain vendor neutral.

Here in the forums, I'm not so sure. But it is a different medium - and is the nature of the audience. I know I'm biased towards DIY for NASes and routers. But when answering folks questions, I try to stay focused on their requirements, and the process of selection.

I do think we all have a picture of who the audience is, and best try to serve that audience ( this is a "popular" medium ), and that is where I'm going.

I was addressing my surprise at who the market leaders are, and had to ask myself why did I think that? A good question to ask, no?

Last edited by GregN; 10-01-2011 at 01:09 AM.
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Old 10-01-2011, 12:34 AM
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nice article tim. thanks for taking the time and effort to lay out the germane issues in your typical logical and straight forward approach.
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Old 10-03-2011, 02:35 PM
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Default Transcoding QNAP and Synology

Hello,

Your article was a great attempt at differentiating between the two brands, but there is one point I want to bring up. You say that neither company supports transcoding... yet I have found a number of pages on the web that state the contrary. First here is some random, uncofirmed blog entry about synology:

http://blog.ergatides.com/2011/09/09...ware-3-2-1922/

On top of it, many users have worked around by either tweaking TwonkyMedia or installing another service like PMS or Serviio:

http://pcloadletter.co.uk/2011/09/23...ology-package/

http://wiki.qnap.com/wiki/PS3_Media_Server

So what's the real story?

Romych M
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Old 10-03-2011, 03:15 PM
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For transcoding, I'm referring to capability built into the base NAS and not add-ins. You are correct that other media servers are supported. I tried the Twonky server QPKG on the QNAP and still found no transcode controls.

I'm checking with Synology about MKV. But they wrote to correct my original post and did not mention MKV and I don't see an enable for it in the Media Server settings.

Update: I checked with Synology and they do not support MKV transcoding.
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Last edited by thiggins; 10-03-2011 at 03:47 PM. Reason: info from Synology
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Old 10-04-2011, 09:18 PM
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Quote:
Originally Posted by thiggins View Post
For transcoding, I'm referring to capability built into the base NAS and not add-ins. You are correct that other media servers are supported. I tried the Twonky server QPKG on the QNAP and still found no transcode controls.

I'm checking with Synology about MKV. But they wrote to correct my original post and did not mention MKV and I don't see an enable for it in the Media Server settings.

Update: I checked with Synology and they do not support MKV transcoding.
Hi Thiggins:
Actually DSM 3.2 has a feature called mkv remuxing that can stream mkv on PS3 and Sony TV on-the-fly. The difference to real transcoding is this conversion doesn't convert codecs used in original mkv, and require much less computing power.
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Old 01-07-2012, 06:23 AM
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Some things I observed between the two

Application development, QNAP hands down the winner, lots of apps are created even if they are not on the official list.

By contrast nothing changes with Synology it's been the same old stuff for years, practically no-one ever makes an app for Synology it's very rare for someone to do so. The application request thread is a black hole that people keep posting into on their forums.


Forum activity & community, QNAP hands down the winner again, QNAP employees will respond to questions and there is a very active user community.

Synology's forum is completely dead in places, many topics go unanswered, there isnt much of a community and getting info from Synology employee's is like pulling teeth.

Synology have also taken a dark path towards respecting the GPL, I'm not sure if the thread is still on their forums but they havent been releasing the full source code which they are supposed to do and drag their feet on releasing the source for the latest DSM.
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Old 01-08-2012, 02:09 AM
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interesting thread as some of us contemplate Synology vs. QNAP (arguably better choices than the mass-market products like Netgear).

To the previous post, it is worth contrasting that Synology has USB3 in their new products, along with 1.6GHz CPUs in the modest priced units. The applications suite in both vendors' products look very comparable. Perhaps many (most?) customers rate support for user-written apps as low priority, in preference for a highly stable NAS.
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