SmallNetBuilder Forums
Go Back   SmallNetBuilder Forums > Wireless Networking > ASUS Wireless

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-07-2012, 08:34 PM
RocketJSquirrel RocketJSquirrel is offline
Senior Member
 
Join Date: Jul 2012
Location: California, USA
Posts: 141
Thanks: 13
Thanked 11 Times in 10 Posts
RocketJSquirrel is just starting out
Default Cryptic password reset email from Asus forum

It seems the password I thought worked yesterday doesn't work today on the Asus forum at http://vip.asus.com/forum/ .

I went through the "forgot password" drill and got the cryptic email shown below. I simply cannot understand what it wants me to do. Entering the supplied 5-digit number as the password (or user id, or both) does not work. Can any of you translate this into an action I can take to get my Asus forum account working again?
Quote:
Dear Valued Customer,
Welcome to ASUS Member Registration. In order to increase data integrity, we have used unrecoverable encryption system on ASUS Member Registration. In this case, your password is not known to us if you lost it, however, the system will automatically reply you with another unique set of numbers. You can then use that set of numbers to log onto ASUS Member System and change it to a new one based on your preference.


{5 digit number here}



Best Regards,
ASUSTeK Member Center

Last edited by RocketJSquirrel; 11-07-2012 at 08:37 PM.
Reply With Quote
  #2  
Old 11-07-2012, 08:54 PM
jdabbs's Avatar
jdabbs jdabbs is offline
Very Senior Member
 
Join Date: May 2008
Location: al.us
Posts: 622
Thanks: 0
Thanked 27 Times in 25 Posts
jdabbs is just starting out
Default

Most of the blurb is Asus explaining why they cannot simply email you your password (because they store hashes and not passwords).

Only the newest 5-digit code is valid. Initiate another password reset. Use that 5 digit code as your password, and your email address as the username.
__________________
"No battle plan survives contact with the enemy." - Field Marshal von Moltke
Reply With Quote
  #3  
Old 11-07-2012, 10:55 PM
RocketJSquirrel RocketJSquirrel is offline
Senior Member
 
Join Date: Jul 2012
Location: California, USA
Posts: 141
Thanks: 13
Thanked 11 Times in 10 Posts
RocketJSquirrel is just starting out
Default

Quote:
Originally Posted by jdabbs View Post
Only the newest 5-digit code is valid. Initiate another password reset. Use that 5 digit code as your password, and your email address as the username.
Thanks for the suggestion. I've tried this several times, but it doesn't work. It just says "ID or Password incorrect".
Reply With Quote
  #4  
Old 11-08-2012, 06:18 PM
RocketJSquirrel RocketJSquirrel is offline
Senior Member
 
Join Date: Jul 2012
Location: California, USA
Posts: 141
Thanks: 13
Thanked 11 Times in 10 Posts
RocketJSquirrel is just starting out
Default

I finally figured it out. I had to enter the numeric password at the main Asus VIP site https://vip.asus.com/login.aspx and not at the forum site http://vip.asus.com/forum/.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 10:37 AM.


Top 10 Stats
Top Posters* Top Thanked
RMerlin  341
sm00thpapa  232
stevech  185
azazel1024  155
KGB7  138
htismaqe  85
jim769  83
philmiami  74
AcostaJA  69
ColinTaylor  59
RMerlin  5084
stevech  315
ryzhov_al  249
TeHashX  209
RogerSC  187
L&LD  186
joegreat  123
jlake  122
sfx2000  111
sinshiva  111
Most Viewed Threads* Hottest Threads*
Old ASUS RT-N66U...  23838
Old NETGEAR...  13003
Old Switched...  7470
Old 3.0.0.4.376.1...  6748
Old NEW RT-AC68R...  6580
Old ASUS...  5983
Old ASUS RTAC68U...  3502
Old Netgear...  3298
Old ASUS...  3088
Old N66U daily...  2847
Old ASUS RT-N66U...  169
Old NETGEAR...  161
Old Switched...  65
Old ASUS...  56
Old NEW RT-AC68R...  56
Old N66U daily...  47
Old Netgear...  41
Old Which router...  41
Old ASUS RTAC68U...  41
Old ASUS...  38


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
© 2006-2014 Pudai LLC All Rights Reserved.