SmallNetBuilder Forums

Go Back   SmallNetBuilder Forums > NAS > NAS Buying Advice

Reply
 
Thread Tools Display Modes
  #11  
Old 11-02-2009, 02:12 PM
zygote zygote is offline
New Member
 
Join Date: Aug 2009
Posts: 4
Default

I'd still recommend this having used it for a while now. However, anyone thinking of buying any Thecus product be warned, their after sales support is absolutely hopeless. Expect to wait around 2 weeks for a reply from technical support.

I'd say for domestic markets it's fine but I wouldn't dream of using Thecus products in a business environment until they can sort out their tech support. 2 weeks is completely unacceptable.
Reply With Quote
  #12  
Old 11-02-2009, 10:53 PM
Chaplin Chaplin is offline
New Member
 
Join Date: Nov 2008
Posts: 26
Default

About ThecusŪ
ThecusŪ Technology Corp. specializes in IP Storage Server solutions, including Network Attached Storage (NAS) , DAS, External Storage and Wireless Media NAS (Bank ) products. The company was established in 2004 with the mission to make technology as transparent and easy-to-use as possible, and to make products that are not only the best on the market, but are accessible to experts and novices alike. With a best-in-class R&D team highly experienced in storage hardware and Linux software and with a keen customer focus, ThecusŪ stays close to the market to develop high-quality products to fulfill the storage Server needs of today's world.
For sales inquiries, please contact us via email: sales@thecus.com
For marketing inquiries, please contact us via email: marketing@thecus.com
__________________
Chaplin
WRT350N 1.03.7, Intel 4965AGN, Vista business
Reply With Quote
  #13  
Old 11-03-2009, 10:17 AM
thiggins's Avatar
thiggins thiggins is offline
Mr. Easy
 
Join Date: May 2008
Posts: 2,980
Default

Quote:
Originally Posted by Chaplin View Post
About ThecusŪ...
Chaplin, what is the purpose of that post?
__________________
Tim Higgins
Managing Editor,SmallNetBuilder.com
Reply With Quote
  #14  
Old 11-03-2009, 11:03 AM
Chaplin Chaplin is offline
New Member
 
Join Date: Nov 2008
Posts: 26
Default

A link with the comment of zygote. I found funny that Thecus posts this description at the bottom of each of the products and that he says himself centred on the customer but that there is a bad service...

Do you go to test this product Tim?
__________________
Chaplin
WRT350N 1.03.7, Intel 4965AGN, Vista business
Reply With Quote
  #15  
Old 11-03-2009, 11:06 AM
thiggins's Avatar
thiggins thiggins is offline
Mr. Easy
 
Join Date: May 2008
Posts: 2,980
Default

I currently have no plans to test the product.
__________________
Tim Higgins
Managing Editor,SmallNetBuilder.com
Reply With Quote
  #16  
Old 11-03-2009, 01:05 PM
Chaplin Chaplin is offline
New Member
 
Join Date: Nov 2008
Posts: 26
Default

Quote:
Originally Posted by thiggins View Post
I currently have no plans to test the product.
Why? It seems interesting...
__________________
Chaplin
WRT350N 1.03.7, Intel 4965AGN, Vista business
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 12:43 AM.




Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2009, Jelsoft Enterprises Ltd.
© 2006-2009 Pudai LLC All Rights Reserved.
Comscore